NHS COVID-19 App
We would encourage all families to download the NHS Covid-19 contact tracing app (England and Wales) as a rule of thumb.
Families are not able to access RBA at the moment, but we have engaged with this system and a QR code is available for the contractors and legally required visitors (Fire Wardens, engineers etc) who access the site., for thier safety and protection.
Click on your system
Who is it suitable for?
Anyone aged 16 or over who lives in England or Wales can use the NHS COVID-19 app.
How does it work?
The NHS COVID-19 app has been built in collaboration with some of the most innovative organisations in the world.
We've worked with medical experts, privacy groups and at-risk communities. And we've shared knowledge with the teams working on similar apps in many countries.
The app runs on proven software developed by Apple and Google, designed so that nobody will know who or where you are. And you can delete your data, or the app, at any time.
It has a number of features:
- Trace: find out when you've been near other app users who have tested positive for coronavirus.
- Alert: lets you know the level of coronavirus risk in your postcode district.
- Check-in: get alerted if you've visited a venue where you may have come into contact with coronavirus, using a simple QR code scanner. No more form filling.
- Symptoms: check if you have coronavirus symptoms and see if you need to order a test.
- Test: helps you order a test if you need to.
- Isolate: keep track of your self-isolation countdown and access relevant advice.
The app is available in the following languages:
- Punjabi (Gurmukhi script)
- Chinese (Simplified)
- Arabic (Modern Standard)
Additional languages and refinements will follow.
Report an issue
You can contact the developer directly to report an issue or if you have any questions about this product.
Please share the details through our contact form for our records.
How do I access it?
The NHS COVID-19 app is free to download from the App Store and Google Play.
From the Deaprtment for Education's Guidance
Use of the app does not replace the requirement of individuals to social distance or to report positive cases to the setting. Neither does the app change the processes of escalation if there any positive cases linked to education settings.
It is possible that whilst in their setting, students or staff could receive a notification via the app that they have been in close contact with a confirmed case and should therefore self-isolate. Close contacts are likely to have taken place at least 1-2 days previously. The app uses the minimum amount of personal data possible, which means it will not know if that contact took place in an education setting.
We recommend that settings inform all of their students, in particular those who are under 18, to inform a member of staff if they receive a notification during the day that they had been in contact with a positive case. To support this, the notification itself will advise them that if they are under the age of 18, they should show the message to a trusted adult and self-isolate. The staff member should then put in place the setting’s agreed process, including making appropriate arrangements for the student to leave the setting at the earliest opportunity to begin self-isolation.
If a staff member receives this notification, they should also follow the usual process of informing an appropriate person at the setting before self-isolating. Settings will want to consider what action they would need to take if a number of staff members were informed at the same time that they had been in close contact with a positive case, to ensure continuity of education.
No further action is needed unless the student or member of staff goes on to become a confirmed case themselves.
Further information about the app is available: